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Interview with Ms. Cha Mi-young, H&H Electric's Executive on Indusry Today Magazine (Decrmber,2015)

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    2023-05-03
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Interview with Ms. Cha Mi-young,  H&H Electric's Executive on Indusry Today Magazine (Decrmber,2015)


Summary of an article about H&H Electric on Industry Today Magazine


H&H Electric Creates future values with continuous technological advances and  is a leading fluid machinery company that exports products to all over the world, occupying more than 40% of the Korean market.


1. The key to H&H Electric 's growth is  'Righteousness Management'.


   Since the company's establishment  in November 1989, it has been  making every effort for 'Righteousness Management' based on the slogan of 'Quality                   satisfaction' ,'Expertise' and 'Reliabilty'.


 

2. Strengthen internal competitiveness for customer satisfaction.


   Since certifing  'ISO 9001 Quality Management' in 2002, it has steadily conducted a 'Customer Satisfaction Survey' every year.


   'Customer Satisfaction Survey' has been conducted twice a year (first half and second half) for Korean and overseas buyers, and problems and improvements have       been closely managed by quantifying the data.

   It has been strengthening professional technical sales and professional customer service by providing continuous product training to  Korean and overseas               agencies's staff.




3. Strengthen its status as a high-tech company through active and continuous R&D through an industry-academic cooperation system.


   Through cooperation with national research institutes and industry-academic R&D policies, it is strengthening its capabilities as a leading R&D company by improving     quality and developing new products.

   As a result, it has been appointed as the responsible organizer to carry out national research projects and is working on the project.



4. Certification tests are continuously conducted according to the 'AMCA210' standard for precise performance tests of products.


   It has test equipment and measuring equipment according to the 'AMCA 210' standard and is certified for reliability of product performance by accurately testing flow       rate, pressure, vibration, noise, temperature rise, etc. according to strict international standards.

   Continuous efforts have been made to increase the reliability of products and services.









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